United Airlines Service Dog Policy 2025: What You Need to Know

Traveling with a service dog on United Airlines in 2025 is straightforward if you follow the updated policies. United adheres to the Department of Transportation (DOT) regulations, ensuring service animals are welcomed in the cabin, provided they meet certain requirements. Below, we break down the essentials to help you prepare for your next flight with your service dog.

Who Can Fly with a Service Dog on United Airlines?

United Airlines allows passengers with disabilities to fly with their service dogs free of charge, provided the dog performs tasks related to their disability. Service dogs can accompany their handlers in the cabin as long as they meet the following criteria:

• The dog must be trained to perform tasks that assist with a disability.
• The dog must behave properly in public and remain under control at all times (leash, harness, or voice control).

For more details, check United's official service animal policy.

Required Documentation for United Airlines Flights in 2025

Passengers flying with a service dog must complete the following forms:

1. Department of Transportation (DOT) Service Animal Air Transportation Form

   • This form confirms the dog’s training and behavior.
   • You can download it directly from here.
   • United requires this form to be submitted at least 48 hours before departure if your reservation was made in advance. For last-minute bookings, bring the completed form to the airport.

2. Vaccination and Health Requirements

   • If traveling internationally, especially from high-risk countries for rabies, your dog may need to meet additional vaccination requirements.
   • Refer to the CDC’s guidelines for the latest rules on importing dogs into the U.S.

Traveling with Service Dogs from High-Risk Countries

The CDC enforces strict guidelines for dogs traveling from countries with a high risk of rabies.

• Rabies Vaccination Proof:
  If your service dog is coming from a high-risk country, you must show proof of rabies vaccination through a CDC-approved form.
  • View the list of high-risk countries here.
• Rabies-Free or Low-Risk Countries:
  If traveling from a low-risk or rabies-free country, additional vaccination requirements may not apply. See the CDC’s full list of low-risk countries here.

Failure to comply with these regulations may result in delays or denied boarding for your dog.

Behavior Expectations for Service Dogs

United Airlines requires all service dogs to:

• Remain calm and well-behaved throughout the flight.
• Fit comfortably at the passenger’s feet or under the seat without blocking aisles or emergency exits.
• Not bark, growl, or lunge at other passengers or crew members.

If a service dog behaves disruptively, the airline may request that the dog be relocated to the cargo hold or deny boarding.

Where Your Service Dog Can Sit on the Plane

Your service dog will sit at your feet or under the seat directly in front of you. In some cases:

• Bulkhead seating may offer more space and comfort.
• If the service dog is too large to fit comfortably, contact United’s Accessibility Desk in advance to explore alternative seating options.

Tip: It’s a good idea to call United at least 48 hours before your flight to confirm seating arrangements, especially for larger service dogs.

Service Dogs vs. Emotional Support Animals (ESAs)

As of 2025, United Airlines only recognizes service dogs under DOT rules. Emotional support animals (ESAs) no longer qualify as service animals and must fly as pets in the cabin or cargo (subject to fees).

If you’re traveling with an ESA, please review United’s pet travel policy for requirements and fees.

Key Tips for a Smooth Flight with Your Service Dog

1. Complete Documentation Early:
   Submit the DOT form at least 48 hours before your flight to avoid delays.

2. Arrive Early at the Airport:
   Give yourself extra time at the airport for check-in and security screening with your service dog.

3. Bring Vaccination Records:
   If flying internationally, carry copies of all required vaccination certificates and health records.

4. Plan for Bathroom Breaks:
   Many airports, including Miami International Airport (MIA), Denver International Airport (DEN), and Chicago O'Hare International Airport (ORD), have pet relief areas. Locate these in advance to avoid last-minute stress.

FAQs About United Airlines Service Dog Policy 2025

Q: Can I bring more than one service dog on a United flight?
A: Yes, United allows more than one service dog if they are trained to perform specific tasks for the passenger. However, each dog must have its own DOT form.

Q: What if my service dog is large and cannot fit under the seat?
A: Contact United’s Accessibility Desk to arrange seating accommodations. Bulkhead seating is often recommended for larger service dogs.

Q: Does United charge fees for service dogs?
A: No, service dogs fly free as long as they meet the requirements and behave properly.

What Happens If There’s a Problem at the Airport?

If you encounter any issues at the airport, such as boarding delays or questions about your service dog, follow these steps:

1. Remain calm and politely explain your rights under DOT and ADA regulations.
2. Show your completed DOT form to confirm the dog’s eligibility.
3. If needed, ask to speak with a United supervisor or the airline’s Accessibility Desk for further assistance.

Summary of United Airlines Service Dog Policy 2025

• Service dogs fly free in the cabin if they assist with a disability.
• Complete and submit the DOT Service Animal Form at least 48 hours before departure.
• Dogs traveling from high-risk countries must meet CDC vaccination requirements.
• Emotional support animals (ESAs) no longer qualify as service animals and must fly as pets.

By following United Airlines' updated service dog policy, you can ensure a smooth, stress-free travel experience with your service dog. Stay informed by checking the official policy regularly for any updates or changes.